Jimmy Duan, Ph.D.

Executive Vice President and Chief Customer Officer, Medallia, Inc.

Jimmy Duan brings 20+ years of experience in products, services, sales, and customer support in enterprise software and cloud computing. He is the Chief Customer Officer & Executive Vice President at Medallia, Inc.

In the past he occupied the position of Vice President-Products & Professional Services at Xactly Corp., Director-Business Intelligence & Data Warehousing at Quovera, Inc., Chief Technology Officer & Executive VP at Callidus Software, Inc. and Solutions Manager at Talus Solutions, Inc.

Earlier in his career, Jimmy held professional services management positions in Silicon Valley, and consulted with multi-national organizations in financial services, telecommunications, transportation, and high-tech manufacturing.

Duan received a doctorate from industrial and systems engineering at Virginia Tech and an undergraduate degree from Central South University.