Charles (Jack) J. Norris Jr.
Charles (Jack) J. Norris Jr.
Over the course of his career, Jack Norris has focused his efforts on establishing customer-focused and cost-efficient operating groups in the telecommunications arena. Prior to his current role, Jack was the COO at Nuvox when Windstream purchased the company in 2010. Before coming to NuVox, Jack served as the President of a telecommunications consulting company where he brought about large-scale operating improvements and cost savings to one of the world's largest global telecommunications carriers. In addition to this experience, Jack served as President, Customer Service and Network at Equant, where he was responsible for integrating two global data carriers into one and removing $870 million in operating costs over an 18-month period. Before Equant, Jack was the Managing Director of the SITA/Equant JV, a $1.5 billion global venture with operations in 196 countries and territories.
Jack also served as the Chief Network Officer for Teleglobe in the late 1990s and spent over 14 years with MCI holding a variety of executive positions in Operations, International, Engineering, and Program Management. His early telecommunications career was with AT&T, having served in the US Army Signal Corps upon his graduation from VT and the Corps of Cadets.
Jack serves on the board of a company in the industry.