Dr. Tonya Smith-Jackson
Chair, Department of Industrial and Systems Engineering, North Carolina Agricultural and Technical State University
Tonya Smith-Jackson, PhD, CPE is the Chair of the Department of Industrial and Systems Engineering at North Carolina Agricultural and Technical State University in Greensboro, NC. She is founder and director of the Human Factors Analytics Laboratory.
Tonya earned her graduate degrees from NC State. Her PhD is in Psychology/Ergonomics and her Master of Science is Psychology/Ergonomics and Interdisciplinary Industrial Engineering from NC State. She earned a BA in Psychology from UNC-Chapel Hill. She graduated from the first inaugural class of the North Carolina School of Science and Mathematics in 1982. She spent 14 years at Virginia Tech as a faculty member in Industrial and Systems Engineering.
Tonya's research areas are system safety engineering, cultural ergonomics, and cognitive ergonomics; all of which are applied to various domains using human factors and ergonomics perspectives. She has chaired and co-chaired over 50 doctoral and masters committees since 1999, and served as a member of many committees across STEM disciplines. She is a former associate director of the Center for Innovation in Construction Safety and Health. Her external research has been funded by agencies such as the National Science Foundation, National Institutes of Health, National Institute for Occupational Safety and Health, National Institute of Justice, Office Ergonomics Research Committee, Toshiba Corporation of Japan, Army Research Office, Department of Defense, and United Parcel Service.
Tonya has authored and co-authored over 130 peer-reviewed publications and book chapters. Her recent book, Cultural Ergonomics: Theory, Methods, and Applications, focuses on design, analysis, and measurement challenges and solutions when designing systems for diverse users and workers. Her former employment in academia includes the University of Maryland (European Division), City Colleges of Chicago (European Division), NC State University, Wesleyan College, and several community Colleges. She worked in various roles as a human factors engineer at IBM, Ericsson Mobile Communications, and the Consumer Product Safety Commission. She has worked for the government abroad as a manager for community services and the EEO Women’s program. Additionally, she has consulted as a designer and expert witness in safety, human factors, and ergonomics.
As the daughter of an Air Force family and an Army spouse, Tonya has lived and worked in many places, including the Philippine Islands, Germany, North Dakota, Texas, New York, Virginia, and North Carolina. She is married to Curtis Jackson and they have three children, Ciara, Chane, and Aquil.